Caller ID Whozz Calling? POS (DeLuxe) for Aldelo
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Caller ID Whozz Calling? POS (DeLuxe) for Aldelo

Caller ID Whozz Calling? POS (DeLuxe) for Aldelo
click to see larger image

Description

Caller ID Whozz Calling? POS (DeLuxe) Serial for Aldelo 


 

Monitor all aspects of phone activity.  Use for robust pop-up applications, complete call tracking, and real-time phone line activity. Both Inbound Caller ID and outbound numbers dialed are reported along with call duration, number of rings before answer, on-hook, off-hook, and ring signal.

Whozz Calling? Deluxe units are available is 2,4, & 8 line models with either a Serial Port/USB or Ethernet Connection.

Improve customer relationships by instantly having their information on screen, speed service and order taking, identify and return missed calls, and track outbound activity.

Typical Uses

  • Pop-up Customer RecordsEven before answering a call, the customer's record can be shown. This allows employees a moment to review the client's information before responding.
  • Personalize Your Phone CallsHaving your customer's information in front of you allows you to tailor your conversation to their needs.
  • Save Time Taking OrdersSave precious seconds during peak hours by customers automatically being pulled up.
  • Call Back Unanswered CustomersThe hardware tracks whether calls have been answered or not.
  • Adjust Telephony StaffingUnit reports number of rings before call is answered and call duration.
  • Build Your Prospect ListSoftware is available to "quick fill" new records with Caller ID names and numbers.
  • Block Nuisance CallsBlock from certain Caller ID numbers including Private and Out-of-Area callers.
  • Identify Threatening CallersDial any touch tone code while connected to tag that particular call record.
  • Bill Clients for Phone HoursCharge based on the total duration of all phone calls to and from your customers.
  • Track Telemarketing ProductivityExamine the number of calls made and duration on the phone for each