The Vertex is designed to work only with standard, non-encrypted, SIP (Session Initiation Protocol) ?signaling from the VoIP provider. Although most VoIP providers use unencrypted SIP, please verify with your provider before ordering.
Pop-up Customer Records - Quickly access customer records
Personalize Phone Calls - Call customers by name and taylor your conversations
Save Time Taking Orders - Customer records immediately at hand for fast order taking
Call Back Unanswered Customer - The hardware tracks whether calls have been answered or not
Adjust Staffing - Unit reports the time it takes to answer each call and the call duration
Bill Clients for Phone Hours - Charge based on the total duration of calls to and from your customers
Track Telemarketing Productivity- Examine the number of calls made and duration on each phone